Is it time for your ITSM tooling to help not hinder your service desk agents? HCL’s BigFix and INVICTADesk offer your organization a fully-integrated “better, faster, and cheaper” IT service management (ITSM) and IT operations management (ITOM) solution. This includes a quicker time-to-value from a combined endpoint management (EPM) and service desk solution that provides a range of tools to elevate your IT and broader business service delivery and support capabilities.
Does your business think IT support is just too slow? HCL’s BigFix and INVICTADesk working together means faster incident resolution and service request provision that improve both employee productivity and business outcomes.