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74 Must-Follow ITSM Twitter Accounts

For over twenty five years I’ve been an executive in the Information Technology and Service Management space. I’ve seen things change. A lot.

Staying informed of industry trends, product innovation, and changing customer needs is key as a CEO of a thriving global ITSM software company.

One of the ways I stay up to speed on important ITSM, leadership, business and technology news is by regularly skimming my carefully curated Twitter feed. After much trial and error, I’ve successfully dialed it in so it keeps me very well informed.

I’m sharing my list of must-follow Twitter accounts in hopes that it helps you cut through the noise (and there is a lot of it out there) and get to the good stuff.

Associations/Analyst Firms I follow:

1. Forrester – @forrester
2. Gartner -‏ @Gartner_inc
3. IDC – @IDC
4. IT Service Management Forum UK – @itSMFU
5. IT Service Management Forum USA – @itsmf_usa
6. Pink Elephant – @theitilexperts
7. Service Desk Institute- @sdi_institute
8. The Association for Technical Support Professionals @ThinkHDI

Pubs I Follow:

9. All things ITSM – @AllThingsITSM
10. Business Insider – @businessinsider
11. CIO Water Cooler – @CIOWaterCooler
12. com – @CIOonline
13. Entrepreneur – @Entrepreneur
14. Fast Company – @FastCompany
15. Forbes Tech News – @ForbesTech
16. Gigaom – @gigaom
17. Harvard Business Review – @HarvardBiz
18. INC Magazine – @Inc
19. InformationWeek – @informationweek
20. Mashable – @Mashable
21. TechCrunch – @techchrunch
22. Techmeme – @techmeme
23. The ITSM Review – @itsmreview

Thought Leaders I Follow:

24. Aaron Levie – @levie
25. Amy Jo Martin – @amyjomartin
26. Ann Handley – @marketingprofs
27. Barclay Rae – @barclayrae
28. Beth Comstock – @bethcomstock
29. Brian Blau – @brianblau
30. Dan Rockwell – @leadershipfreak
31. Dave McClure – @davemcclure
32. Fred Wilson – @fredwilson
33. Gary Vaynerchuk – @garyvee
34. Howard Kendall – @HowardKendall
35. John Gallant – @johngallant1
36. Josh James – @joshjames
37. Karen Quintos – @KarenDellCMO
38. Ken Blanchard – @kenblanchard
39. Marc Benioff – @benioff
40. Marcel Shaw – @marcelshaw
41. Mark Suster – @msuster
42. Marsha Collier – @MarshaCollier
43. Meghan M. Biro – @meghanmbiro
44. Ollie O’Donoghue- @SDIOllie
45. Om Malik – @om
46. Ray Wang – @rwang0
47. Richard Branson – @richardbranson
48. Robert Scoble – @scobleizer
49. Roman Stanek – @romanstanek
50. Roy Atkinson – @HDI_Analyst
51. Satya Nadella – @satyanadella
52. Steve Case – @stevecase
53. Steve Keating – @leadtoday
54. Ted Coine – @TedCoine
55. Ted Rubin – @tedrubin
56. Tim Ferris – @tferriss
57. Tim O’Reilly – @timoreilly
58. Tom Peters – @Tom_Peters
59. Tony Robbins – @tonyrobbins
60. Whitney Johnson @johnsonwhitney

Vendors I follow:

61. Axios Systems – @Axios_Systems
62. BMC Software – @BMCSoftware
63. CA Technologies – @CAinc
64. Cherwell Software – @Cherwell
65. EasyVista – @EasyVista
66. Freshdesk – @freshdesk
67. HEAT Software – @HEAT_Software
68. Hornbill – @hornbill_sys
69. Impero Software US – @imperoUS
70. INVICTA SOFTWARE – @INVICTASoftware
71. LANDESK – @LANDESK
72. ServiceNow- @servicenow
73. Shavlik Protect – @ShavlikProtect
74. Zendesk – @Zendesk

I’m sure I’ve left something out. Comment below or tweet me at @adporter10 with your feedback and suggestions so we can perfect this list even more.

About INVICTA SOFTWARE

Established in 2014, INVICTA SOFTWARE is a leading provider of IT service management solutions to small and medium size organizations worldwide. Focusing on solutions that take the best of ITIL and operational best practices, INVICTA SOFTWARE offers best-of-breed solutions in the areas of asset management, desktop systems management, service desk management, and password reset.

With rock solid partnerships, a proven executive team, and a reputation for innovative solutions and affordable technologies, INVICTA SOFTWARE is uniquely poised for exponential growth. Headquartered in San Francisco, INVICTA SOFTWARE continues to expand globally, establishing presence throughout the United States, United Kingdom, and Australia.